In the event of a consumer dispute, the consumer may use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or to the following alternative consumer dispute resolution entities:
Porto Consumer Information and Arbitration Center Tel.: 225 508 349 / 225 029 791; Email: cicap@mail.telepac.pt
For more information, consult the Consumer Portal at www.consumidor.pt
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